Jayson Puno
Personal Lines Support
A scholar graduate with a degree in Business Management. Jayson is a curious explorer at heart and happiest when surrounded by mountain trails, new flavors and unfamiliar streets waiting to be discovered. With a deep love for hiking, he finds joy in the rhythm of footsteps on winding paths and the quiet reward of breathtaking summit views. Nature is both a playground and a place of reflection.
He has 6 years of work experience in the Insurance Industry working as a Virtual Assistant from the Philippines handling Personal Lines New Business, Remarkets, Claims and Data Entry. Driven by the belief that knowledge empowers and transforms, Jayson continues to seek new learnings that enrich both personal and professional journeys.
News & Insights
- Published on: June 26, 2026Education
What We're Seeing in Small and Mid-Sized Businesses in 2026
After nearly five decades in business, and after working with family-owned companies, entrepreneurs, and organizations of every size, I've learned that every year brings a new set of challenges. Some years it's the economy. Some years it's technology. And some years it's simply uncertainty.Read More - Published on: June 26, 2026Education
Putting Our Strongest People in Positions to Win
Over the years, I've come to appreciate that one of the hardest parts of leadership is recognizing that not everyone contributes at the same level. I wish that weren't true, but experience has taught me otherwise. Some people consistently solve problems, take ownership, and move the organization forward. Others struggle, sometimes because they need coaching, and sometimes because they're simply in the wrong role. I've learned that pretending everyone performs equally isn't kindness. It usually creates frustration for the people carrying the heaviest load.Read More - Published on: June 23, 2026Education
What Happens When Technology Serves People Instead of the Other Way Around?
For much of my career, technology has promised to make work easier. Sometimes it has. Sometimes it has simply moved the work around. But over the past couple of years, we’ve been approaching artificial intelligence differently. Read More - Published on: June 17, 2026Education
Why Good Leaders Must Eventually Become Less Important
There’s a hard truth about business ownership that I’ve been working through personally over the past few years. If my company cannot grow without me being directly involved in most decisions, client relationships, and day-to-day execution, then I don’t really have a scalable organization. I’ve simply created a job. It may not even be a particularly good-paying one. It’s just a job that still depends on me for it to function. I know this because I’ve lived it. Read More - Published on: April 11, 2026Education
Cyber Incident Tabletop Exercise: A Comprehensive Outline
In today's digital landscape, organizations face an increasing number of cyber threats. Cyber incidents, ranging from data breaches to ransomware attacks, can disrupt operations, damage reputations, and lead to significant financial losses...Read More - Published on: March 31, 2026Education
Why Gig-Economy Businesses Still Need Workers’ Compensation Insurance (Even If You Only Hire Helpers “As Needed”)
If you run a small business that looks more like the gig economy than a traditional company, you’re probably thinking the same thing a lot of owners do: “I don’t have full-time W-2 employees, so why do I need workers’ comp?”Read More - Published on: March 16, 2026EducationOpinion
Insurance Renewal Mistakes: Why Submitting Quotes Through Multiple Agents Often Backfires
When it comes time to renew insurance, many business owners make the same well intentioned mistake. They send their insurance information to multiple agents or brokers, believing this will create competition, uncover better pricing, and keep everyone honest. Read More - Published on: February 2, 2026Education
Understanding Liquor Liability Insurance for Restaurants and Event Venues
In the thriving world of restaurants and event venues, serving alcohol can be an enticing way to enhance customer experiences and boost profits. However, this offering also brings with it significant responsibilities and potential liabilities...Read More
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