Maria brings over 16 years of experience in the customer support industry, with a strong background in technical support and customer service for U.S.-based clients. Throughout her career, she has held various leadership and operational roles, including Quality Assurance, Operations, Training & Development, and Performance Development Coaching. Although relatively new to the insurance sector, Maria has transitioned seamlessly, leveraging her expertise in accuracy, communication, and client-focused service. Her technical foundation and coaching mindset enable her to navigate complex policies while ensuring clients feel supported and understood.
A dedicated working mother of three, Maria balances her professional career with family life on the beautiful island of Camiguin in the Philippines, once featured in The New York Times. Outside of work, she enjoys exploring the island’s natural beauty with her family and believes that true work-life balance is not just a goal, but a way of life.
- Published on: March 31, 2026Education
Why Gig-Economy Businesses Still Need Workers’ Compensation Insurance (Even If You Only Hire Helpers “As Needed”)
If you run a small business that looks more like the gig economy than a traditional company, you’re probably thinking the same thing a lot of owners do: “I don’t have full-time W-2 employees, so why do I need workers’ comp?”Read More - Published on: March 16, 2026EducationOpinion
Insurance Renewal Mistakes: Why Submitting Quotes Through Multiple Agents Often Backfires
When it comes time to renew insurance, many business owners make the same well intentioned mistake. They send their insurance information to multiple agents or brokers, believing this will create competition, uncover better pricing, and keep everyone honest. Read More - Published on: February 2, 2026Education
Understanding Liquor Liability Insurance for Restaurants and Event Venues
In the thriving world of restaurants and event venues, serving alcohol can be an enticing way to enhance customer experiences and boost profits. However, this offering also brings with it significant responsibilities and potential liabilities...Read More - Published on: January 8, 2026Education
Drone Operations: Aviation Liability and Compliance
In the rapidly evolving world of technology, drone operations stand out as innovative tools transforming industries such as construction, real estate, agriculture, and beyond. However, with their extensive use, specifically in commercial applications, come significant legal considerations, primarily concerning aviation liability and compliance...Read More - Published on: December 17, 2025Education
Wildfire Preparedness and Insurance: Creating Defensible Space
As wildfires continue to pose a significant threat to communities, particularly in regions prone to dry conditions and high winds, understanding how to prepare your property effectively becomes vital for homeowners. Not only does proper preparation safeguard your home and loved ones, but it also impacts your insurance coverage...Read More - Published on: December 15, 2025Education
Mid-Year Loss Run Reviews: How to Take Action
As we reach the midpoint of the year, you might find yourself reflecting on various aspects of your business, including your insurance coverage. One essential practice that should not be overlooked is the mid-year loss run review...Read More - Published on: December 13, 2025Education
Law Firms and the Rising Threats of Cybercrime, Wire Fraud, and Professional Liability
In today’s digital age, law firms are not just stewards of law; they are also stewards of sensitive information. As these firms increasingly rely on technology to manage client data and streamline operations, they expose themselves to daunting risks...Read More - Published on: December 11, 2025Education
Classic and Collector Car Insurance Basics: A Comprehensive Guide
For car enthusiasts and collectors, classic and collector cars represent not just a mode of transportation but also a passion and investment that embodies history and craftsmanship. As the value of these vehicles often appreciates, ensuring they are adequately protected becomes a top priority for owners...Read More