Mark Valera
Commercial Lines Associate
Mark brings over five years of customer service experience, including two years supporting Singapore-based clients in personal and commercial insurance. He enjoys helping people, building positive relationships, and making sure clients feel supported and understood.
Outside of work, Mark enjoys the simple things in life—spending time at the beach and playing badminton. He values staying active, enjoying the outdoors, and maintaining a healthy balance between work and life in the Philippines.
News & Insights
- Published on: October 15, 2026Education
When Innovation Outruns Judgment - Who Is Managing the Risk?
I've had the good fortune to work with some remarkably talented people over the years. Some were entrepreneurs who saw opportunities that nobody else seemed to recognize. Others were seasoned businesspeople who understood that sometimes the best way forward was to challenge the way things had always been done.Read More - Published on: September 2, 2026Education
Cyber Risk Is Moving Faster Than Ever. Is Your Organization Ready?
Artificial intelligence is transforming business in remarkable ways, but it is also changing the cyber threat landscape at a pace many organizations struggle to match. Read More - Published on: August 7, 2026Education
Your House Burns Down. Do You Actually Have to Rebuild?
A client asked me a question last week that I initially thought had a simple answer: “If my house burns down and I don't want to rebuild it, can I just buy another house?”Read More - Published on: August 6, 2026Education
Nevada Employers: An Important Workers’ Compensation Change Is Coming October 1, 2026
If your business has employees working in Nevada, an important workers’ compensation law change is taking effect on October 1, 2026, and it could affect your premium calculations at your next renewal.Read More - Published on: July 14, 2026Education
Reality Hit, and I Was Caught Totally Off Guard
"That's not something you'd expect to hear from me. I'm usually one of those guys who's got it all together. I've thought everything through, planned for every possibility, crossed all my T's and dotted all my i's. But I never thought this would really happen to me. Reality hit, and I was caught totally off guard."Read More - Published on: July 10, 2026Education
Navigating Cyber Underwriting Questionnaires: A Guide to Success
In today's digital age, businesses face a multitude of cyber threats, making cybersecurity an essential concern. As such, cyber insurance has become a critical tool to help businesses guard against these risks...Read More - Published on: June 26, 2026Education
What We're Seeing in Small and Mid-Sized Businesses in 2026
After nearly five decades in business, and after working with family-owned companies, entrepreneurs, and organizations of every size, I've learned that every year brings a new set of challenges. Some years it's the economy. Some years it's technology. And some years it's simply uncertainty.Read More - Published on: August 6, 2026Education
Putting Your Strongest People in Positions to Win
Over the years, I've come to appreciate that one of the hardest parts of leadership is recognizing that not everyone contributes at the same level. I wish that weren't true, but experience has taught me otherwise. Some people consistently solve problems, take ownership, and move the organization forward. Others struggle, sometimes because they need coaching, and sometimes because they're simply in the wrong role. I've learned that pretending everyone performs equally isn't kindness. It usually creates frustration for the people carrying the heaviest load.Read More
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